Billing Solutions Specialist - Work from home

Would you like the power to be different in 2023?

Red Energy is proudly owned by the mighty Snowy Hydro which makes us 100% Australian owned and operated, and our customers love us for it! We’re steeped in history but always looking forward to shaping the future of energy in Australia. Together we provide energy to more than one million customers and are still growing. We’re also proud to support over 1200 jobs as an essential service!

We’re excited to be on the lookout for dynamic individuals who want to be a part of our high performing Billing Solutions team. This team is responsible for managing the customer’s experience from the time an account is made billable until the final bill.

You are meticulous when working with high volumes of data and as a result, are able to recognise trends in problems. Your inquisitive mind and initiative will see you identifying new and improved ways to provide information. You will also display your problem-solving skills when communicating with other stakeholders.

You will be proficient in Google suite, and come with industry experience and knowledge (though this is preferred and not essential to being successful in the role)

You will begin your journey with us in an in-depth training program. You will be provided with all the support you need, as well as ongoing on-the-job training to ensure you are well-equipped to succeed in your role.

Why join Red?

  • Working from home opportunity
  • Permanent, full time employment
  • Highly driven values based company that looks after its people and where diversity is openly celebrated
  • Competitive base salary with salary reviews and the potential to earn bonuses every 6 months
  • Comprehensive training and ongoing support
  • Staff discount off your electricity and gas bills
  • Two additional days off per year (which we call Good Life Leave)
  • Option to purchase additional annual leave – who doesn’t like holidays?

Opportunities available in January 2023!

Job Reference: RED00100888